Best-in-Class Service and Support
Simply put, when it comes to customer support, nobody does it better than PingTone.
Our Customer Care Team staff averages 10+ years of VoIP specific expertise. From project design and management to implementation, our extremely knowledgeable and experienced staff will ensure your experience with Hosted VoIP is a good one.
Our philosophy is clear:
we C.A.R.E. about our Customers
PingTone provides immediate response times on any issue, 24x7x365, from a real person and our resolution periods exceed any other hosted provider. We provide:
- A dedicated Project Manager
- Comprehensive Administrator/End-User Training
- Powerful Self-Admin portal for easy management of end-user phones
- 24/7/365 support
- Online service ticketing system
- Comprehensive call detail reporting
Get started with PingTone today, and find out why our customer satisfaction ratings exceed that of any other hosted VoIP provider.
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