Unified Messaging
PingTone service includes Cisco unified messaging so that voice mails arrive as email attachments
in the user's existing email box. From PC, PDA or Web Portal; employees are able to navigate through messages - fast.
- Check all voice mail messages from one place:
- Every employee gets more work done saving 30 – 60 minutes or more every day
- Checking
- Forwarding
- Replying to &
- Saving messages
- Point & Click dialing within Microsoft Outlook
PingTone's unified messaging also notifies the user when new messages arrive. The concept of notification is becoming a large part of messaging. Some people want to be reached at all costs, anywhere, at any time; whether they are working from the road, home or even on vacation. Others are more protective about their privacy. For example, they do not want to be reached when they are in a meeting, up against a deadline or on travel. Unified messaging provides the power to reach people almost anywhere but at the same time allows busy workers to control when, where and by whom they can be reached.
When processing and responding to messages, unified messaging allows users to forward to others individually, in groups or with distribution lists. With a group or distribution list, important team information, alerts or even accolades for a job well done can be recorded in voice mail or e-mail and sent to a large number of people in seconds.
For these reasons and others, unified messaging is fast becoming a key in helping time crunched employees work smarter.
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