Our Service Technology

The PingTone IP network is comprised of technologies from Cisco, Sun Microsystems, Tekelec and other leading manufacturers. Service components reside within PingTone Technology Access Points (TAPs) and it is from these TAPs that PingTone business VoIP service is delivered. Customers activate service by connecting to the TAP network via single or multiple high speed data connections. Connections can be private, public and vary in type depending on customer needs, locations and other business factors.

Service components reside within a carrier-grade architecture that runs on NEBS-compliant hardware infrastructure with 1:1 redundancy for the highest level of reliability available.

PingTone Network utilizes four key VoIP endpoint protocols – Cisco SCCP, SIP, MGCP and H.323 in order to offer maximum flexibility in customer applications and business needs. A unique firewall traversal technology within PingTone session border controllers adds critical NAT and PAT traversal capabilities. Not found in other solutions, this NAT / PAT traversal capability is essential to providing seamless deployments and business-grade quality for tele-worker and satellite based employees.