CADIUS System

Patent Pending Call Quality Technology

CADIUS™ is a PingTone Communication innovation and an industry first. Now in use wherever PingTone service is deployed, CADIUS represents an important step forward in managing call quality across Internet Protocol telephony networks.

A caller's experience, or quality of call, is evaluated proactively by using information contained in the call itself. Information is derived from the voice stream of the call and applied to an algorithmic process that in turn generates a score for that call. If the call's score is outside PingTone predetermined acceptable parameters, proactive measures can be taken to improve call quality before any loss of performance is detected by a listener.

The patent pending System pulls information from the real-time transport protocol (RTP) information packet of the call and uses this information to create a quality score. This approach results in an environment where every single call is measured, actual caller experience is evaluated and reported, and management information is presented in near real-time.